When you can’t make it to our Jersey City salon or need to restock your favorite products, we bring the Recurbate experience directly to you. Just like our in-salon treatments, every order receives Dr. Kubra’s attention.
“I remember shipping our first online order in 2019,” says Dr. Kubra. “I packed it myself, included a handwritten note, and worried about it until the client texted me that everything arrived perfectly. Today, we still pack every order with that same care.”
Our shipping isn’t just delivery—it’s an extension of our commitment to your skin health and beauty goals. Every product we ship has been tested on real clients in our salon, and we handle your order with the same attention we give to mixing a custom facial treatment.
Shipping Options
Standard Shipping (5-7 Business Days)
- Free on orders over $80 (we started this because most skincare routines need multiple products)
- $8.95 for orders under $80
- Available throughout the continental US
Express Shipping (2-3 Business Days)
- $15.95 flat rate
- We added this after multiple clients needed products for last-minute weddings
- Includes priority handling and weekend processing when possible
- Tracking updates sent directly to your phone
Local Delivery (Jersey City & Surrounding Areas)
- Same-day delivery is available for orders placed before 2 PM.
- $12 within 5 miles (we deliver to Hoboken, Union City, and Bayonne)
- $18 for extended zone (we’ve delivered as far as Newark when clients needed help)
- Delivered by our trained team members who can answer product questions
Product Handling
Clean Beauty Standards
- Products stored in our climate-controlled back room (same temperature as our treatment rooms)
- We learned the hard way that heat ruins vitamin C serums—now everything ships in insulated packaging during summer
- Glass bottles wrapped in bubble wrap plus foam padding (we’ve had zero breakage in the last 6 months)
- Dr. Kubra checks expiration dates personally—if she wouldn’t use it, we won’t ship it
Professional Care Process
- The same sanitation standards we use for in-salon products
- Each order is packed by team members who use these products daily
- Discrete packaging is available (many clients prefer unmarked boxes for workplace delivery)
- Products are organized in the order you should apply them
Processing Time
Regular Orders
- Orders placed Monday through Friday before 3 PM will ship the same day from our salon.
- Weekend orders sit in our secure storage until Monday (we’re not open Sundays)
- During busy wedding season (May-October), add one extra day
VIP Treatment for Larger Orders
- Orders over $150 get Dr. Kubra’s review
- She adds handwritten notes about application order and tips
- Sometimes includes a small sample of something new she’s testing
- These take 1-2 extra days, but clients tell us it’s worth the wait
Delivery Locations
We Ship To:
- All US states and territories
- PO Boxes are accepted for non-fragile items
- Military APO/FPO addresses (additional 3-5 days)
Special Delivery Instructions
- Apartment/office building deliveries
- Temperature-sensitive products are held for pickup if needed
- Signature is required for orders over $200
International Shipping
Currently, we focus on serving our US clients with the highest quality standards. International shipping is not available at this time, but we’re exploring options for our global beauty community.
Order Tracking
Stay Informed
- Tracking number sent within 24 hours of shipment
- SMS notifications are available for delivery updates
- Email alerts for any shipping delays
Questions About Your Order?
- Text us at 341-188-07-57 for quick updates
- Email info.recurbates@gmail.com for detailed inquiries
Damaged or Missing Items
We’ve Got You Covered
- Please report any damaged items within 48 hours of delivery.
- Photos required for fragile product claims
- Replacement shipped within 2 business days
- Full refund if replacement not available
Missing Packages
- Contact us immediately if the package shows delivered but not received
- We work directly with carriers to investigate
- Replacement or refund processed after carrier investigation
Special Circumstances
Weather Delays
- Extreme weather may delay shipments for 1-3 days
- Temperature-sensitive products held during heat waves
- Automatic notifications sent for weather-related delays
Holiday Shipping
- Extended processing times during peak seasons
- Holiday cutoff dates are posted on the website and social media
- Gift messages are included at no extra charge
Salon Pickup Option
Skip the Shipping
- Order online, pick up at our Jersey City location
- 24-hour preparation time for most orders
- 10% discount on pickup orders over $50
- Perfect for trying new products with immediate advice from our team
Contact for Shipping Questions
Address: 42 Prospect Street 2C/105, Jersey City, NJ 07307 Phone: 341-188-07-57 Email: info.recurbates@gmail.com
Hours for Pickup:
- Monday – Friday: 9 AM – 7 PM
- Saturday: 9 AM – 5 PM
- Sunday: Closed
Our Delivery Promise
Every package from Recurbate carries the same care and attention we give our in-salon clients. From Dr. Kubra’s product selections to our careful packaging, we ensure your beauty routine continues seamlessly at home.
Shipping rates and policies are subject to change. Current rates apply at the time of purchase.